Privacy Policy

Catherine B. Roy LLC (“Catherine B. Roy LLC,” “we,” “us,” or “our”) respects your privacy and is committed to responsible handling of personal information.

This Privacy Policy describes how Catherine B. Roy LLC may collect, use, disclose, retain, and protect personal information when you:

• visit https://catherinebroy.com;
• communicate with Catherine B. Roy LLC;
• subscribe to newsletters or other communications;
• request information or resources;
• inquire about or receive professional services; or
• otherwise interact with Catherine B. Roy LLC in circumstances where this Privacy Policy applies.

Catherine B. Roy LLC also operates LHMIQ, available at https://lhmiq.com.

LHMIQ may maintain a separate or supplemental Privacy Policy addressing personal information processed through its accounts, subscriptions, artificial-intelligence functionality, user inputs, platform activity, and other product-specific features.

Where an LHMIQ-specific privacy notice applies, that notice governs the relevant LHMIQ processing activity.

1. Who is responsible for your information?

The entity responsible for personal information covered by this Privacy Policy is:

Email: office@catherinebroy.com
Phone: +1 302 2080171

2. Information we may collect

The information we collect depends on how you interact with us.

Information You Provide

We may collect information you voluntarily provide, such as:

• name;
• email address;
• telephone number;
• company name;
• job title or professional information;
• country or location information you choose to provide;
• information submitted through forms;
• newsletter or communication preferences;
• inquiries and correspondence;
• booking information;
• information relating to a coaching, consulting, speaking, or other professional engagement;
• transaction-related information;
• testimonials or feedback you voluntarily provide; and
• other information you choose to communicate to us.

Information Collected Automatically

When you use the Website, certain technical information may be collected automatically by us or our service providers, including:

• IP address;
• browser type;
• operating system;
• device type;
• referring URL;
• pages viewed;
• date and time of access;
• approximate geographic location derived from IP information;
• interactions with Website features;
• cookie identifiers; and
• similar technical and usage information.

3. How we use personal information

Depending on the circumstances, we may use personal information to:

• provide, operate, and maintain the Website;
• respond to inquiries;
• communicate with prospective and existing clients;
• provide coaching, consulting, advisory, speaking, educational, or other requested services;
• process and administer business transactions;
• provide customer service;
• schedule meetings and engagements;
• send requested resources;
• administer newsletters and other communications;
• personalize and improve user experience;
• analyze Website performance;
• understand how visitors interact with our content;
• maintain and improve our business operations;
• protect our Website, systems, users, and business;
• detect and prevent fraud, misuse, and security incidents;
• maintain business and transaction records;
• comply with legal, regulatory, accounting, and tax requirements;
• establish, exercise, or defend legal claims; and
• carry out other purposes disclosed to you when information is collected.

4. Legal bases for processing

Where laws such as the GDPR or UK GDPR apply, we process personal information based on one or more appropriate legal bases, which may include:

• your consent;
• performance of a contract or steps requested before entering into a contract;
• compliance with legal obligations;
• our legitimate interests or those of another party, where those interests are not overridden by your applicable rights; and
• other lawful bases available under applicable law.

Where processing is based on consent, you may withdraw that consent as permitted by applicable law.

5. Email and marketing communications

If you subscribe to a newsletter, request a resource, register for communications, or otherwise consent to marketing communications, we may send you relevant emails.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in an applicable email or by contacting office@catherinebroy.com.

Unsubscribing from marketing does not prevent us from sending necessary transactional, administrative, contractual, or service-related communications.

6. Cookies and similar technologies

CatherineBroy.com does not set cookies until a visitor chooses to accept analytics in the cookie-consent interface. Before that choice is made, no cookies, pixels, or similar tracking technologies are used.

If you accept, Google Analytics 4 is loaded to help understand how the site is used. Google Analytics 4 may set cookies on our behalf. We have disabled Google Signals, so the data is not used to measure your activity across other sites for advertising purposes.

The cookie-consent interface itself stores your choice in your browser's local storage so that the site remembers your preference on future visits. That choice is not stored as a cookie and is not shared with third parties.

We do not currently use advertising or marketing pixels, tag managers, or other cross-site tracking technologies. If we add such technologies in the future, we will update this Privacy Policy and, where required by law, obtain consent before they are activated.

You may also be able to control cookies through your browser settings and, where available, our cookie-consent interface.

Declining analytics does not affect the functionality of the Website; all content and features remain available.

7. Analytics and third-party technologies

We may use third-party technology providers to understand Website usage and operate our business.

Depending on the technologies currently deployed, these providers may process technical, usage, device, or other information on our behalf or according to their own policies.

We periodically review the technologies used in connection with the Website and may add, replace, or discontinue providers.

8. Payment processing

Catherine B. Roy LLC may use third-party payment processors, including Stripe, to process payments.

When you submit payment-card or other payment information directly through a payment processor, that information is processed by the applicable provider according to its terms and privacy practices.

Catherine B. Roy LLC does not intentionally store complete payment-card numbers or card security codes submitted directly to third-party payment processors.

Payment providers may provide us with limited transaction information necessary to administer purchases, subscriptions, refunds, accounting, fraud prevention, and customer support.

9. LHMIQ

Catherine B. Roy LLC operates LHMIQ, available at https://lhmiq.com.

Information submitted to or generated through the LHMIQ platform may involve processing that differs materially from ordinary use of CatherineBroy.com.

This may include account information, subscription information, user-generated content, prompts, AI interactions, outputs, platform usage, and other product-related information.

Such processing should be governed by the Privacy Policy or supplemental privacy disclosures presented through LHMIQ.

Users of LHMIQ should review the privacy documentation available on LHMIQ.com before using the platform.

10. How we disclose information

We may disclose personal information where reasonably necessary to:

• technology and infrastructure providers;
• hosting providers;
• email and communication providers;
• analytics providers;
• scheduling providers;
• customer relationship management providers;
• cloud and storage providers;
• payment processors;
• professional advisers;
• contractors or service providers supporting our business;
• governmental, regulatory, judicial, or law-enforcement authorities where legally required; and
• parties involved in a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction.

Service providers may process information only according to their applicable role, contractual arrangements, privacy policies, and legal obligations.

11. Sale and targeted use of personal information

Catherine B. Roy LLC does not sell personal information for monetary consideration.

If our use of advertising or analytics technologies constitutes “sale,” “sharing,” or targeted advertising under an applicable privacy law, we will provide legally required notices and choices where applicable.

12. Data retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal purposes.

Retention periods may depend on:

• the nature of the information;
• the nature and duration of our relationship with you;
• contractual requirements;
• tax and accounting requirements;
• legal obligations;
• dispute-resolution needs;
• security considerations; and
• applicable limitation periods.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our practices and applicable requirements.

13. Information security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, website, or security system can be guaranteed to be completely secure.

For additional information, please review our Security Capabilities statement.

14. International data transfers

Catherine B. Roy LLC is established in the United States and may use service providers located in the United States and other countries.

Accordingly, personal information may be transferred to, processed in, or stored in jurisdictions different from your country of residence.

Where required by applicable law, we use or rely upon appropriate mechanisms or safeguards for international transfers.

15. Your privacy rights

Depending on your jurisdiction and the law applicable to the processing of your information, you may have rights such as:

• requesting access to personal information;
• requesting correction of inaccurate information;
• requesting deletion;
• requesting restriction of certain processing;
• objecting to certain processing;
• withdrawing consent;
• requesting data portability;
• opting out of certain marketing;
• opting out of certain targeted advertising, sale, or sharing where applicable; and
• appealing certain decisions concerning privacy requests where applicable.

These rights are not absolute and may be subject to legal exceptions.

To exercise an applicable privacy right, contact:

office@catherinebroy.com

We may request information reasonably necessary to verify your identity and process your request.

Authorized agents may submit requests where applicable law permits.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

16. European Economic Area, United Kingdom, and Switzerland

Individuals in the EEA, United Kingdom, Switzerland, or other jurisdictions with comparable data-protection laws may have additional rights concerning their personal information.

Where applicable, you may also have the right to lodge a complaint with the competent data-protection authority in your jurisdiction.

We encourage you to contact us first so that we have an opportunity to address your concern.

17. United States privacy rights

Residents of certain U.S. states may have privacy rights under applicable state law.

Where such laws apply to Catherine B. Roy LLC and to the relevant processing activity, we will honor applicable rights and requests as required by law.

18. Children’s privacy

CatherineBroy.com is directed to a general professional and adult audience and is not designed or intended for children under 13.

We do not knowingly collect personal information through CatherineBroy.com from children under 13.

If you believe a child has provided personal information through the Website without appropriate authorization, please contact us at office@catherinebroy.com.

19. Third-party websites

CatherineBroy.com may link to third-party websites and services.

We are not responsible for the privacy, security, content, or practices of third parties.

We encourage you to review their privacy policies before providing them with personal information.

20. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

The “Last Updated” date at the top of this Policy indicates when it was most recently revised.

Where legally required, we may provide additional notice of material changes.

21. Contact us

For privacy questions, concerns, or requests:

Email: office@catherinebroy.com
Phone: +1 302 2080171

Website: https://catherinebroy.com
LHMIQ: https://lhmiq.com