02 Mar

#86 The Catherine B. Roy Show ft Stacy Sherman Doing CX Right

88 The Catherine B. Roy Show ft. Stacy Sherman

Doing CX Right
MY GUEST TODAY:

Stacy Sherman is a Marketing, Customer (CX) & Agent (AX) Experience Executive. Also, an award-winner speaker, author, and podcaster, known for DoingCXRight®.

Stacy’s created a Heart & ScienceTM framework that accelerates customer loyalty, referrals, and revenue, fueled by empowered leaders, employees, and customer service representatives. Stacy’s been in the trenches improving experiences as a brand differentiator for 20+ years, working at companies of all sizes and industries, like Schindler Elevator Corp, Verizon, Wilton Brands, AT&T++.

She’s on a mission to help people DOING, not just TALKING about CX, so REAL human connections and happiness exist worldwide.

BIGGEST TAKEAWAYS FROM THIS EPISODE:

  1. Definition of brand loyalty and its importance
  2. Top strategies for building brand loyalty
  3. Psychological factors that contribute to brand loyalty
  4. Methods for bringing a human touch to business operations
  5. Significance of human-to-human connections in building brand loyalty
  6. The critical role of effective communication in retaining customers and preventing brand disloyalty.

Visit Stacy HERE

WORK WITH ME

COACHES, CONSULTANTS, ENTREPRENEURS & BUSINESS OWNERS if you are ready to step into your power, do what you love, and make your dream business flourish

◉ Book a free call with me:

☎ http://bit.ly/StrategySessionWithCatherine

Download LinkedIn Decoded eBook: https://www.lhmacademia.com/

Visit https://linktr.ee/catherinebroy for more

WANNA GROW YOUR BUSINESS? Start here: https://www.lhmacademia.com for a price of a ☕️ of coffee.

HELP ME GROW THE PODCAST AND MAKE THIS WORLD A BETTER PLACE:

SUBSCRIBE AND RATE THE CATHERINE B. ROY SHOW WITH A 5* REVIEW, IT MEANS A WORLD TO ME

Apple / Amazon / Stitcher / Spotify / TuneIn / Radio Republic/ YouTube

WORK WITH ME

COACHES, CONSULTANTS, ENTREPRENEURS & BUSINESS OWNERS if you enjoy these episodes and you would like to know more about personal and business growth join me on LinkedIn where you will get FREE content every single day! Just click HERE!

If you are ready to step into your power and:

► stand out & attract your ideal clients authentically with your unique, strategic online expert positioning and thought leadership…

► become a highly-paid expert…

► create and present your service/product/signature program on a high quality, professional level…

► generate unlimited visibility, leads, impact and income, especially using the power of Linkedin…

► build your website, courses (e-learning platform), shop (e-commerce platform)…

► publish your book…

◉ Book a free call with me:

☎ http://bit.ly/StrategySessionWithCatherine

EVENT ORGANIZERS, GROUPS, COMPANIES if you are looking for an expert keynote speaker to speak and inspire in the fields of:

► LinkedIn as a gold mine for a business growth

► Entrepreneurship

► Business modeling

◉ Book a free call with me:

☎ http://bit.ly/StrategySessionWithCatherine

STAY IN TOUCH!

Join me on LinkedIn/ Download “LinkedIn Decoded” / Instagram

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Catherine B. Roy
Catherine B. Roy is internationally recognized Business and Personal Growth Coach and Bestselling Author. She is a MENSA member with an IQ > 156 which qualifies her to be in the less than 1% of the human population. Catherine is officially certified by the Goldman Sachs 10,000 Women Program and enjoys the distinction of receiving the Top 20 Global Thought Leaders and Influencers in Future at Work, Top 100 Women B2B Thought Leaders and Top 100 Global Thought Leaders and Influencers in B2B to Follow in 2020 and Top 30 Under 30 Young Leaders awards and is also an experienced business entrepreneur & IT expert for the last 14 years, as well as a linguistics researcher with published scientific works in the fields of communication, speech and media manipulation & psycho-linguistics. Catherine is certified in the fields of positive psychology, assertive behavior, emotional behavior and emotional intelligence (EQ). Catherine’s writings are published in The Huffington Post, Thrive Global, Simple Reminders, McGill Media, Shining Mentor Magazine, Guided Mind and many others. Catherine was featured as an expert speaker at numerous summits, international conferences, podcasts, seminars and workshops. As the bestselling author of “Live from Your Heart and Mind” which hit the bestseller lists on its release day, Catherine is the guiding force behind the LHM team, its vast community and system for increasing a person’s emotional and intellectual capacity. Catherine’s most popular quote reached 1.2M people in less than 10 hours. Catherine has only one mission: To help you do what you love and make your dream business flourish.

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